Last updated: September 23, 2021
Thank you for shopping at https://www.theremedypoint.com
If, for any reason, You are not completely satisfied with a purchase, we invite You to review our Policy.
The following terms are applicable for any products that you purchased with us.
INTERPRETATION AND DEFINITIONS
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Exchange Policy:
Business Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to The Remedy Point Located at 3 No Rail Gate, Debipur, Duttapukur, Pin: 743248, West Bengal, IN.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to My Site, accessible from https://www.theremedypoint.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
GENERAL RETURN POLICY
Products that are bought from the Physical Stores can be returned. All Items are eligible for return exempt the products that are: Digital Goods and Services
You are always required to ship back the items by following the shipping instruction:
Ship to The Remedy Point Located at 3 No Rail Gate, Debipur, Duttapukur, Pin: 743248, West Bengal, IN as early as possible. Then Give us the Tracking Details....
In order to be eligible for a refund, you have to return the goods within 7 days of your purchase. If the product is damaged in any way, or you have initiated the return after 7 days have passed, you will not be eligible for a refund.
- Product wasn't used or damaged
- Product must include original tags (if applicable)
- Product must have the receipt or proof of purchase
Aside from these conditions there are items that can be returned but are not refundable as stated in the following:
After we receive your product, our team of professionals will inspect it and process your refund. The money will be refunded to the Original Payment Method you’ve used during the purchase. If the payment was made thru bank the following information are needed to be provided:
Full name and IFSC of Bank
HOW TO INITIATE A RETURN
If you have a request for Return, Refund or Exchange and if you have further clarification and questions, Please do not hesitate to contact us through our:
Email Address: firstname.lastname@example.org
Contact Form URL: https://www.theremedypoint.com/p/contact-us.html
You will be updated for their Return Status through their EMAIL, provided that contact information is recorded to us.